The contacts page: searching, filtering, and organizing senders
A walkthrough of the contacts page -- how to search, filter by state or category, sort, and manage your senders.
Contacts
Contacts
Managing sender contacts, understanding categories and states, cleanup tools, and auto-manage.
How does contact categorization work?
How Cleanbox automatically categorizes your contacts based on sender domains.
Contact categories explained
All 20 contact categories in Cleanbox - what types of senders belong in each, with examples of well-known domains.
Understanding contact states and when to use them
Learn what each contact state does -- whitelisted, blocked, muted, and prioritized -- and how they affect email delivery.
How one-click unsubscribe works
How Cleanbox detects newsletter subscriptions and unsubscribes you with a single toggle - including what happens behind the scenes.
Auto-manage: automatically handling contacts based on behavior
How Auto-manage works, what thresholds to set, and how Cleanbox automatically whitelists or blocks contacts for you.
Cleaning up inactive contacts in bulk
How to use the contact cleanup tool to remove old inactive senders in bulk and keep your contact list manageable.
Managing contacts and unsubscribing from newsletters
How contacts are discovered, categorized, and how one-click unsubscribe works.
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