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Contact Intelligence

Know your senders. Control your inbox.

Every sender is automatically categorized, scored, and manageable. Whitelist the important ones, block the spammers, mute the noise — all from one dashboard.

20 automatic categories

Every sender is categorized based on their domain: Shopping, Social Networks, Finance, Travel, Education, News, Gaming, and 13 more. No manual tagging — Cleanbox uses a curated database of domain-to-category mappings updated continuously.

Your dashboard shows category breakdowns so you can see at a glance what types of email dominate your inbox.

  • 20 domain-based categories
  • Automatic assignment on first contact
  • Use categories in filter rules for bulk control
Contact categorization

Five contact states

Each contact can be set to one of five states that control how their email is processed:

  • Unset — Normal processing through all checks
  • Whitelisted — Trusted. Skips spam checks, gatekeeper, and rate limits
  • Prioritized — Always delivered immediately, even outside Shield delivery windows
  • Muted — Delivered but auto-marked as read. No inbox notification.
  • Blocked — All email rejected. Sender gets a bounce.
Contact states

One-click unsubscribe

Cleanbox detects newsletter subscriptions via the List-Unsubscribe header (RFC 8058). Toggle a subscription off and Cleanbox sends the unsubscribe request directly to the sender — no clicking links in emails, no confirmation pages.

Each contact shows their subscription status: active, unsubscribed, or failed. Multiple mailing lists from the same sender are tracked independently.

  • RFC 8058 one-click POST unsubscribe
  • Fallback to URL-based unsubscribe
  • Subscription status tracking per contact
One-click unsubscribe

Take control of your senders

Contact intelligence is included on every plan, including Free. Start managing your inbox today.

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