Bulk actions: managing messages and quarantine at scale
When you have many quarantined messages to review or want to manage contacts in bulk, individual actions are too slow. Cleanbox supports bulk operations for common tasks.
Quarantine bulk actions
On the Quarantine page:
- Select messages using the checkboxes on the left
- Use the bulk action buttons that appear:
- Accept selected — Delivers all selected messages to your mailbox with filter rules applied
- Reject selected — Marks all selected as blocked
This is especially useful after a spam wave when many borderline messages end up in quarantine. You can quickly scan subjects and senders, select the legitimate ones, and accept them all at once.
Contact state management
On the Contacts page, you can change individual contact states. Use the state filter tabs to view all contacts of a certain state, then review and change them one by one.
When you set a contact to blocked, you have the option to also delete all their messages. This is a permanent action — the messages cannot be recovered.
Spam feedback in bulk
When reviewing quarantined messages, providing spam feedback on each message trains the filter. Accept = "this was legitimate" (trains as ham). Reject = does not automatically train as spam, but you can open individual messages and explicitly mark them as spam for Bayesian training.
Tips for efficient bulk management
- Review quarantine regularly — Check every few days rather than letting it pile up. Quarantined messages expire after your plan's retention period.
- Adjust thresholds proactively — If the same type of email keeps ending up in quarantine, adjust your spam threshold rather than manually accepting each time.
- Use filters for recurring patterns — If you keep accepting emails from a specific domain, create a filter to allow them automatically.
- Whitelist trusted contacts — Whitelisted contacts bypass quarantine entirely. If a contact's email keeps being quarantined, whitelisting is the permanent fix.
