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What Is a Mail Relay and How Does It Work
technology relay how-to

What Is a Mail Relay and How Does It Work

A beginner-friendly explanation of mail relays - what they are, why they exist, how they fit into the SMTP chain, and the different types of relays used in modern email infrastructure. Understand the technology that sits between the internet and your mailbox.

8 min read Jul 18, 2025
How Cleanbox Filters Work Under the Hood
technology filters behind the scenes

How Cleanbox Filters Work Under the Hood

A deep dive into the filter engine: 10 condition types, 12 operators, rule groups with boolean logic, and how filters interact with contact states and spam scoring.

15 min read Jun 30, 2025
What Is TLS in Email and How Does It Protect Your Messages
security technology how-to

What Is TLS in Email and How Does It Protect Your Messages

TLS is the encryption standard that protects your emails in transit. Learn how TLS works in email, what STARTTLS does, the difference between opportunistic and enforced TLS, and what TLS does not protect.

8 min read Jun 21, 2025
Passkeys Explained: What They Mean for Email Security
security technology tips

Passkeys Explained: What They Mean for Email Security

Passkeys promise a future without passwords - no more phishing, no more credential stuffing, no more password reuse. But even in a passkey world, email remains the critical weak point. Here is why email security matters more than ever.

9 min read Apr 29, 2025
Email Authentication in Practice: When SPF, DKIM, and DMARC Pass and When They Fail
technology email authentication deliverability

Email Authentication in Practice: When SPF, DKIM, and DMARC Pass and When They Fail

You know what SPF, DKIM, and DMARC are. But do you know why forwarded email fails SPF? Why mailing lists break DKIM? Why DMARC can reject legitimate email? Real-world scenarios explained.

15 min read Apr 25, 2025
How to Show Your Logo Next to Emails in Gmail (BIMI Explained)
domains business technology

How to Show Your Logo Next to Emails in Gmail (BIMI Explained)

BIMI displays your brand logo next to emails in Gmail, Apple Mail, and Yahoo. Here is what it requires and two ways to set it up.

10 min read Apr 12, 2025
How Spamhaus Detects Spammers: Inside the World's Largest Threat Intelligence Network
technology spam security

How Spamhaus Detects Spammers: Inside the World's Largest Threat Intelligence Network

Spamhaus is the most influential anti-spam organization on the planet. Their blocklists protect billions of mailboxes and their decisions can cut off entire networks from email delivery. Here is how they actually work, from spam traps to legal battles.

12 min read Mar 25, 2025
What Happens to Your Email Before It Reaches Your Inbox?
technology spam behind the scenes

What Happens to Your Email Before It Reaches Your Inbox?

From the moment someone clicks send to the moment it lands in your inbox - the surprisingly complex journey of an email through DNS, SMTP, spam filters, and authentication.

9 min read Mar 21, 2025
One-Click Unsubscribe - How It Works and Why Not Every Email Has It
technology newsletters email management

One-Click Unsubscribe - How It Works and Why Not Every Email Has It

Ever wonder why some emails show an unsubscribe button at the top and others do not? Learn how one-click unsubscribe works technically, why Google and Yahoo now require it, and when it is safe to use.

8 min read Mar 3, 2025
How We Built Contact Categorization (and Why It Changes Filtering)
product behind the scenes technology

How We Built Contact Categorization (and Why It Changes Filtering)

Every sender is automatically sorted into one of 20 categories based on their domain. This is not just organization - it unlocks category-based filtering that works on emails you have never seen before.

9 min read Feb 27, 2025
The Complete Guide to Email Deliverability for Small Senders
deliverability business technology

The Complete Guide to Email Deliverability for Small Senders

You send fewer than 5,000 emails a day but messages still land in spam. A practical guide to authentication, reputation, and content for small-volume senders.

14 min read Feb 10, 2025
How Gmail Detects Spam: An Inside Look at Google's Email Filtering
technology spam how-to

How Gmail Detects Spam: An Inside Look at Google's Email Filtering

Gmail processes billions of emails daily with a multi-layered spam detection system. Here is how authentication checks, reputation scoring, machine learning, and user signals work together to filter spam.

12 min read Jan 23, 2025